Video evidence lifecycle and chain of custody
Footage only helps if it survives, exports cleanly and holds up under scrutiny. We build the retention, export and custody process that keeps evidence usable from capture to disclosure.
In short
Video Evidence Management — Retention policy, secure export, chain-of-custody logging and disclosure workflows for CCTV evidence across multi-site estates.
What this service covers
Retention policy
Storage sizing and retention windows matched to legal obligations.
Access control
Role-based export rights with logged, reviewable access.
Chain of custody
Hashed exports and signed handover records for every release.
Storage architecture
Redundant, calculated storage design with failure tolerance.
Evidence that stands up
We size recording storage from real bitrate, retention and redundancy figures rather than assumptions, then wrap the archive in controlled export procedures and audit logging.
Deliverables
- Storage and retention calculation sheet
- Evidence export and disclosure procedure
- Chain-of-custody log templates
- Role and permission matrix for footage access
- Data protection alignment notes
Typical environments
Frequently asked questions
How long should footage be retained?
It depends on jurisdiction, insurance and incident-discovery lag. We calculate a retention window and the storage cost that comes with it, then let you decide.
Do you support cloud and on-premise archives?
Yes, including hybrid designs where recent footage stays local and long-term evidence moves to controlled cloud storage.
What proves footage was not altered?
Exports are hashed and logged, with signed handover records tying each release to a named recipient.
Continue in Remote Surveillance & Security Operations
Remote Video Surveillance
Live remote video surveillance with human-verified alarm response, escalation protocols and auditable incident reporting for critical facilities worldwide.
View serviceCCTV Monitoring Operations
Operator-led CCTV monitoring operations, virtual guard tours, health checks and telemetry auditing that keep every camera accountable.
View serviceControl Room Management
Control room operating models, console ergonomics, video wall layouts and staffing structures for security operations centres.
View serviceIncident Detection & Escalation
Detection rules, verification workflows and escalation protocols that turn camera events into a controlled, auditable security response.
View serviceMulti-Site Surveillance
Centralised surveillance for multi-site estates: standardised camera specifications, one monitoring desk and consolidated reporting across every location.
View serviceRemote CCTV monitoring plans
Choose a surveillance coverage tier that fits your site. Every plan includes human-verified alerts and can be tailored to your SLA.
Basic
Daytime coverage for small sites
- Live camera monitoring during daytime
- Instant intrusion alerts
- Real-time video access
- Email summary report
- Standard business-hours support
Premium
Day & evening monitoring
- Extended day & evening monitoring
- Real-time alerts & notifications
- Continuous live video feed
- Priority threat response
- Activity reports
- Dedicated shift supervisor
Special
Round-the-clock mission-critical cover
- 24/7 round-the-clock monitoring
- Instant alerts for suspicious activity
- Full access to live feeds
- Proactive threat detection
- Rapid incident response
- Multi-location support
- Custom SLA & escalation matrix
Prices are indicative for a typical single-site deployment. Final pricing depends on camera count, site complexity, integration requirements and SLA. Volume and multi-site discounts are available.
Scope this service for your facility
Send drawings, site details or an existing specification and we will respond with a scoped proposal.
Talk to our engineers